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APA: Govind Nath Srivastava. (Volume-34, Issue-2 -(Year-2017)). Understanding Customer orientation of Delhi Metro’s service personnel and its impact on customer satisfaction: An Empirical Investigation.. Retrieved from http://management-review.nmims.edu/wp-content/uploads/2017/august/understanding-customer-orientation-of-delhi-metros-service-personnel-and-its-impact-on-customer-satisfaction-an-empirical-investigatio Copy
Chicago: Govind Nath Srivastava. "Understanding Customer orientation of Delhi Metro’s service personnel and its impact on customer satisfaction: An Empirical Investigation." Example, Volume-34-issue-2-Year-2017-0971-1023. http://management-review.nmims.edu/wp-content/uploads/2017/august/understanding-customer-orientation-of-delhi-metros-service-personnel-and-its-impact-on-customer-satisfaction-an-empirical-investigatio. Copy