APA:Ananth, A; Ramesh, R; Prabaharan, B. (Volume-2, Issue-1 -(Year-2011)). Service quality gap analysis in private sector banks–A customers perspective. Retrieved from https://www.ijcms.in/index.php/ijcms/article/view/65
Chicago:Ananth, A; Ramesh, R; Prabaharan, B. "Service quality gap analysis in private sector banks–A customers perspective" Example, Volume-2-issue-1-Year-2011-2229-5674. https://www.ijcms.in/index.php/ijcms/article/view/65.
