APA:Pankaj Tiwari. (Volume-1(9), 1-28., Issue-1(9), 1-28. -(Year-2022)). Bank affection and customer retention: an empirical investigation of customer trust, satisfaction, loyalty. . Retrieved from https://link.springer.com/article/10.1007/s43546-022-00229-y
Chicago:Pankaj Tiwari. "Bank affection and customer retention: an empirical investigation of customer trust, satisfaction, loyalty. " Example, Volume-1(9), 1-28.-issue-1(9), 1-28.-Year-2022-2662-9399. https://link.springer.com/article/10.1007/s43546-022-00229-y.