Farmers\' Perceptions of Marketing Functions Rendered by Cooperative Marketing Societies: A Five-Factor Model for Understanding Multi-Dimensional Service Quality
Author :
Associate Professor Dr. S.Sureshbabu, Research Scholar Mr. A.kannanJourna Name:
International Journal of Scientific Research & Engineering Trends Volume:
12 issue:3 Year:Volume-12-issue-3 Views : 164
Abstract:
This study examines farmers\' perceptions of marketing functions and services rendered by Cooperative Marketing Societies (CMS) through comprehensive exploratory factor analysis of data from 620 farm-members. Principal Components Analysis with Varimax rotation identifies five distinct dimensions of CMS marketing functions: Market Operations and Transaction Efficiency, Pricing and Bargaining Effectiveness, Market Access and Infrastructure Support, Post-Harvest and Quality Support Services, and Information and Financial Support Services. The findings reveal that farmers rate infrastructure support (mean = 4.30) and storage facilities (mean = 4.23) most favorably, while expressing moderate satisfaction with pricing transparency (mean = 2.69) and income impact (mean = 3.28). Cluster analysis segments farmers into three groups: 62.4% highly satisfied, 23.2% moderately satisfied, and 14.4% less satisfied with CMS functions. The five-factor model explains 64.183% of cumulative variance, establishing a robust framework for understanding CMS service quality and performance. The study provides evidence-based insights for strengthening cooperative marketing functions and designing targeted interventions to enhance farmer satisfaction across service dimensions.
APA:Associate Professor Dr. S.Sureshbabu, Research Scholar Mr. A.kannan. (Volume-12, Issue-3 -(Year-Volume-12-issue-3)). Farmers\' Perceptions of Marketing Functions Rendered by Cooperative Marketing Societies: A Five-Factor Model for Understanding Multi-Dimensional Service Quality. Retrieved from https://ijsret.com/wp-content/uploads/IJSRET_V12_issue3_114.pdf
Chicago:Associate Professor Dr. S.Sureshbabu, Research Scholar Mr. A.kannan. "Farmers\' Perceptions of Marketing Functions Rendered by Cooperative Marketing Societies: A Five-Factor Model for Understanding Multi-Dimensional Service Quality" Example, Volume-12-issue-3-Year-Volume-12-issue-3-2395-566X. https://ijsret.com/wp-content/uploads/IJSRET_V12_issue3_114.pdf.